Important Information
Hotel Singapore Policies
To help make your stay at Somerset Bencoolen Singapore in Singapore as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
- Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
- Internet
WiFi is available in the hotel rooms and is free of charge.
- Parking
Public parking is possible on site (reservation is not needed) and costs SGD 2 per hour.
- Pets
Pets are not allowed.
- Children and extra bed policy
Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 6 years old stay for free when using an existing bed. People no matter the age stay for S$ 129.60 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Important Information
Baby cot is available at no additional charge and is subject to availability. br/ Hen and stag parties are not accepted. br/ Housekeeping is done daily except on Sundays and public holidays. br/ Minimum length of 7 consecutive nights stay apply at the property. br/ Please be informed that this property is undergoing refurbishment. There will be ongoing renovation works on weekdays from 9am to 6pm, and do expect some noise disturbance. The serviced residence remains operational and facilities such as the swimming pool and gym are open with safe measures. For the time being, children’s playground and playroom are temporarily closed. We apologise for any inconvenience. br/ Rental of pocket Wi-fi is available at the property. Charges may apply. br/ The main guest must to be at least 18 years old to check-in.brThe main guest 17 years old and under will not to be accepted for the check-in. br/ The minimum age required to check in is 18 years. br/ With effect from 1 February 2022, Vaccinated-differentiated Safe Management Measures (VDS) in Singapore will be expanded to cover leisure guests in hotels. Only fully vaccinated individuals will be able to check in to the hotel to stay. This does not apply to children 12 years or under. br/ brPlease be informed that there is ongoing renovation work at the property vicinity with expected completion by Q1 2023. This renovation work will take place from Monday to Saturday from 09.00 AM to 07.00 PM with some noise disturbance.br br/ brThe serviced residence remains operational with facilities such as the swimming pool and gymnasium will be open with safe management measures. We apologize for any inconvenience caused.br br/ This property may accept guests arriving via Air Travel Pass (ATP), Reciprocal Green Lane (RGL), and Vaccinated Travel Lane (VTL). Guests issued with Stay-Home-Notices cannot be accommodated. br/ We are going cashless! In order to enhance your guest experience, please note that we will only be accepting the following payment methods: Credit card, debit card, secured online payment, mobile payment, and electronic bank transfer